cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

For Samsung!!

(Topic created: 09-21-2021 02:40 PM)
KH445
Comet
Options
Discussions
Samsung wants people to send them error reports with data logs however the beta firmware has so many bugs in it the data log is not sending even though it's logged . So every report I send them I get a response back saying no data log and to please resend with data log. But once again Samsung members is not automatically sending data logs. Guys if you want us to send you error reports make it so we can actually send data logs. Fix your Samsung members app!
8 Replies
Bertolo
Comet
Options
Discussions
You're right, we can't even download pictures or screenshots.
0 Likes
jcjc
Halo
Options
Discussions
Very true, I'm going through the same situation.
0 Likes
Yosito
Constellation
Options
Discussions
Guys. I was having that problem. You have to leave the members app open until the data log gathered. Is the only way it works.
0 Likes
KH445
Comet
Options
Discussions
Doesn't matter how long we leave the app open
0 Likes
USBetaModerator
Beta Moderator
Options
Discussions

Hello @KH445 ,

Have you experienced the issue after updating Samsung Members app to v3.9.21.2 ? 

Regards

One UI Beta Team

0 Likes
KH445
Comet
Options
Discussions
Yes after the update. Not much is working. could we get a rough ETA on when the next beta will be released? I completely understand you guys need time to fix issues and whatnot but could we get an ETA please?
0 Likes
KH445
Comet
Options
Discussions
Yes! Not a lot is actually working with this version.
0 Likes
JohanT98
Comet
Options
Discussions
Same.
0 Likes