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a month ago in
DiscussionsI had to reset my watch and now google assistant is missing on my watch when it used to be there before I reset my galaxy 4 watch. It also doesn't show in the watch playstore any more unless I search for essential watch apps and then when I try to install Google assistant it says my device is incompatible with the Google assistant. I am running oneui6 beta on my watch. I live in the US and I have english us as my default language. Did the beta screw up my access to google assistant? Why is this bug occurring when the google assistant always was available on my watch before and worked with the oneui6 beta when I first installed to my watch? Reseting my watch to factory specs killed the google assistant . I connected to Samsung assistance and they couldn't help me fix this and told me to get a new watch which is BS. This is a google or Samsung software bug and has to be fixed.
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a month ago in
DiscussionsHello @johnnyc256,
Thank you for your feedback on Google Assistant issue.
To help us understand your issue, could you kindly submit an Error report including Screenshots of the "Incompatible" screen when you attempt to download Google Assistant via Google Play store?
Steps:
Galaxy Wearable Beta app > Click the button on the bottom mid section > Contact Us > Error report> Make sure your report channel is directed to "Galaxy Wearable (BETA)" > Check "Send System log data" > Submit
Regards,
One UI Beta Team
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a month ago in
DiscussionsI just checked out my wife's watch and if I try to download google assistant from the essential apps on the watch play store it also says that the device is incompatible with the Google assistant app. I guarantee that if you reset your galaxy 4 watch then you will also not be able to reinstall the Google assistant under one ui6 beta. This is a major bug and you better get it fixed. So now it's both of my watches saying the Google assistant app is incompatible with both of my watches.
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a month ago (Last edited a month ago ) in
DiscussionsThis is not a bug on either side. I have removed google Assistant from my watch per my preference. But your issue sounds more like you've made some changes with bugjeager weather realizing it or not but have removed google Assistant as well and or have run commands to block the app. I would need to know what all you did using bugjeager to assist further but will leave you with a quest. Connect using bugjeager and refresh the packages screen, scroll down to Animals or Ball and you should see assistant, if not, then you need to reinstall yhe apk manually, come back to the packages page, refresh then scroll down to assistant, enable it and press play button. Reboot watch then use playstore to update it.
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a month ago in
DiscussionsI lost google assistant right after I reset my watch and going to the watch playstore I seached for google assistant and it was not listed as an app. When I looked for recommendations for my watch, I saw google assistant listed and I went to install it and it gave me an error message saying that this application is incompatible with your device. This all occurred before I even installed bugjaeger. Using bugjaeger was the only way I could get google assistant on my galaxy 4 watch.
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a month ago in
DiscussionsThe app on the watch play store is not called google assistant. It is called Assistant.
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a month ago in
DiscussionsI tried that too and it wasn't listed.
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a month ago in
DiscussionsI just sent you my log files and a screenshot of this application is not compatible with your device error.
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a month ago in
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a month ago (Last edited a month ago ) in
DiscussionsTry this,
On the watch (not the phone app) , swipe up and click on the play store, scroll all way down to settings click that, scroll down to about and click that, click update play store. now back button out twice and click on manage apps, you should see assistant underneath update all. update it.🖖