Shinobi86
Cosmic Ray
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09-10-2022 10:40 AM in
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Since installing the beta I haven't been able to open Excel. It just sticks on "Working on it" but never loads. If anyone else has it installed can you confirm if you have the same issue? I don't know if it's a beta issue or app issue. Thanks.
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Tom6068
Supernova
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09-10-2022 10:53 AM in
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Excel works fine for me. Try clearing the cache of the Office app.
Settings/Apps/Office click on that, choose storage clear cache. If that doesn't work you may also have to clear the data as well, meaning you'll need to to enter credentials again if that applies.
Settings/Apps/Office click on that, choose storage clear cache. If that doesn't work you may also have to clear the data as well, meaning you'll need to to enter credentials again if that applies.
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notforhire
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09-10-2022 10:55 AM in
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working great for me 👍
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Shinobi86
Cosmic Ray
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09-10-2022 10:57 AM in
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I had to delete the app and reinstall it. Thank you for checking.
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USBetaModerator 2
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09-12-2022 08:59 PM in
DiscussionsHello,
Thank you for your feedback.
Please try the suggestion by @Tom6068 . If the issue still persists, please use the latest Samsung Members app to submit an error report.
We appreciate your contribution to the Beta program.
Regards,
One UI Beta Team