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05-28-2025 12:26 PM (Last edited 05-28-2025 12:43 PM ) in
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05-28-2025 12:53 PM (Last edited 05-28-2025 12:55 PM ) in
DiscussionsAnyway, have you tried uninstalling the app and then reapplying it?
If that does not work and you really have to have it, then you will need to rollback your software beta back to 7.0 and that will reset the phone back to factory settings. If you do this, back up your data, etc first.
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05-28-2025 01:54 PM in
DiscussionsHello,
Thank you very much for your feedback.
To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device:
1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.
Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.
We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.
Best regards,
One UI Beta Team
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05-28-2025 02:42 PM in
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