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Original topic:

No way of joining beta features after switching Cell Phone service provider

(Topic created: 11-05-2021 11:20 AM)
Peye
Constellation
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After I swapped from wireless service provider, I'm receiving an error every time I try to log in to see beta updates or my beta status or anything else regarding beta it simply doesn't let me go in. How to reset this error?
6 Replies
user149533at39
Honored Contributor
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The beta program is Closed to new sign ups.

Unless you're on a Z family phone
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Peye
Constellation
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I've been in the beta program since day 1 with my S21 Ultra and I was helping posting whatever error or bug I was finding while using it. But now it simply doesn't let me even see anything on the beta errors, updates or any other important messages from it.
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user149533at39
Honored Contributor
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You can't get in because you switched carriers.

A moderator will need to switch you over.
user_ams007
Samsung Care Ambassador
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As the other users have stated a beta moderator needs to re-register your carrier information to rejoin the Beta program
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USBetaModerator
Beta Moderator
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Hello @Peye ,

We have changed your carrier for Beta registration. Please DM us if you still experience an issue.

Regards
One UI Beta Team

Peye
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It is currently working. Thanks for everything 👍🏻
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