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Original topic:

One ui 4

(Topic created: 09-20-2021 12:03 AM)
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I wasn't able to go onto thr homescreen
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3 Replies
Rosekh
Comet
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Try restarting your device and also do wipe cache partition by turning off your phone
Then press power buttom and volume up for about 15sec you will see recovery mode use your volume down buttom to select wipe cache partition usally at the 3rd last i think and press power buttom then volume down click yes and restart. This is a common solution for most of the issues.
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Factory resetting phone after a backup always works for me. I normally do them after every update and like Rosekh said wipe your cache partition also. Typically you have bugs when joining Beta software.
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USBetaModerator
Beta Moderator
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Hello @user1jxJz0yQJu ,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

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