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โ12-14-2025 05:24 AM in
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โ12-14-2025 05:32 AM in
DiscussionsPower down the phone (press and hold both the down volume and side buttons at the same time and choose power off). Then press and hold both the up volume and the side (power) buttons at the same time until the recovery screen appears. Then using the volume buttons, move the highlight over "Wipe cache partition", then press the side button. Use the volume button to highlight "Yes", press the side button. It will then default to "Reboot system now" and press the side button again to restart the device as usual. Then see what happens.
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โ12-14-2025 05:43 AM in
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โ12-14-2025 03:48 PM in
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โ12-14-2025 08:08 PM in
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โ12-15-2025 12:01 PM in
DiscussionsHello,
Thank you very much for sharing your feedback.
To help us investigate further, please submit an Error Report through the Samsung Members app immediately after reproducing the problem:
1. Open Samsung Members โ One UI Beta Program โ Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure โSend system log dataโ is enabled before submitting.
Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue.
We apologize for any inconvenience and appreciate your support in helping us improve the Beta experience.
Best regards,
One UI Beta Team