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โ02-19-2026 06:54 PM in
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โ02-20-2026 01:36 PM in
DiscussionsHello,
Thank you for sharing your experience regarding battery usage.
Please note that during the Beta period, battery performance can be affected by multiple factors, including but not limited to:
- Heavy usage of third-party apps (e.g., video streaming, social media, shopping apps)
- Increased screen-on time compared to normal usage
- Background operations
- High ambient temperature or extended gaming sessions
Because usage patterns differ by user, battery behavior may vary even on the same build.
To help our team analyze battery drain accurately, please submit an Error Report through the Samsung Members app immediately after noticing abnormal drain:
1. Open Samsung Members โ One UI Beta Program โ Beta Feedback
2. Select Error reports
3. Briefly describe:
- The apps used prior to the drain
- Screen-on time duration
- Whether the device felt warm or hot
- Ensure โSend system log dataโ is enabled before submitting
Important:
For battery analysis, please submit the report as below after observing the issue (battery logs are time-sensitive).
1. Charge battery to 100%
2. Remove Charger
3. Use Device (Including screen-off, at least 6 hours)
4. Submit error report before charging back
We appreciate your cooperation and continued support in helping improve One UI through the Beta program.
Best regards,
One UI Beta Team