- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-22-2024 06:21 PM in
DiscussionsHi, so after this update and the previous update the permission manager or any attempt to change the permissions for any app on the watch locks the screen. Only the bezel scroll works but tapping or swiping is disabled and the buttons still work. How do I get this bug reported quickly?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
08-23-2024 10:12 AM (Last edited 08-23-2024 10:12 AM ) in
DiscussionsHello @Shenron0
Thank you for your feedback on lock screen.
Based on your description, it seems that your issue is more closely related to Display settings, rather than permission manager (Please correct us if we misunderstood your issue).
Is your "Touch screen to wake" option turned On in Display settings?
Our current implementation is "Touch screen to not wake up while Always on Display is toggled ON". (While buttons will wake it up).
Please let us know if this resolved your issue.
Regards,
One UI Beta Team
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-23-2024 12:03 PM in
DiscussionsI've checked on the watch to make sure neither options are turned on and they are both off, the problem still remains after turning them on and off, restarting amd powering off the watch for a few minutes then turning it on again. Touch input remains disabled apart from using the bezel to scroll
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
08-23-2024 02:18 PM in
DiscussionsHello @Shenron0,
If your Always on Display is OFF, Raise wrist to wake is OFF, while Touch screen / Turn bezel to wake are both ON and touch screen is still unresponsive, please send us the error report via below:
Galaxy Wearable Beta app > Click on the button located on the bottom middle section > 3 Dots on the top right > Settings > Contact us > Error reports (under Send feedback) > Write your description> Check the box "Send Diagnostic Data" on the bottom > Submit report (Please do not close the app while app is sending an error report)
We apologize for the inconvenience you are experiencing.
Regards,
One UI Beta Team