cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Phone constantly restarting

(Topic created: 09-16-2023 11:28 AM)
373 Views
PupRazer
Cosmic Ray
Options
Discussions
Ever since the latest beta 3 my phone has been restarting itself sometimes multiple times in a row
7 Replies
Options
Discussions
Make sure ur not on a WiFi 6e connection.
0 Likes
Reply
usergODnHJHSOM
Astronaut
Options
Discussions
Same here.
0 Likes
Reply
Mike-B
Comet
Options
Discussions
Are you guys using e-sim?
0 Likes
Reply
JustinS1981
Asteroid
Options
Discussions
I am. I have only had one random restart though. It happened within about 15 minutes of updating to the third beta version.
0 Likes
Reply
PupRazer
Cosmic Ray
Options
Discussions
I'm not using esim, and tbh I'm not sure if my network is 6e or not all I know is it's a 5ghz wifi network 🤔 I'll disable wifi for now and see what happens thank you. It was getting so bad that it qoukd restart like five or more times in a row making the ohone fully unusable for a while.
shea007
Asteroid
Options
Discussions
Same here after installing beta 3
0 Likes
Reply
USBetaModerator2
Beta Moderator
Options
Discussions

Hello,
Thank you for your feedback.

We are aware of this issue and are working to resolve it as soon as possible.  In the meantime, please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

0 Likes
Reply