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Original topic:

Restarts

(Topic created: 09-14-2023 02:54 PM)
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BMcBain92
Cosmic Ray
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Has anyone else been having random restarts after installing the ZWI8 update? Mine has done it like 4 times now
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Jettie1767
Cosmic Ray
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Yes, I've been dealing with it all day.  Not sure how many times it has restarted already.  It restarted again as I'm typing this on my desktop....ugh.

How do I back this out?

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Robin621k
Honored Contributor
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I noticed auto restart is back, go to device care, Auto optimization, make sure it is toggled off.
Otherwise if it continues, I suggest make a backup and doing a factory reset Screenshot_20230914_180503_Device care.jpg
coopjs
Cosmic Ray
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I've always had this option turned off and have not experienced any reboots (yet). I'll comment again here if I have a random reboot
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KevHar5
Galaxy
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Have you cleared your phones cache, repaired apps, and restarted? I've had no issues all day after doing so.
Jettie1767
Cosmic Ray
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I just did this.  Thanks for the suggestion.  I'll report back if it still restarts constantly.

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Jettie1767
Cosmic Ray
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Sorry, but didn't resolve the issue.  Just restarted again after doing a wipe cache and repair apps.

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KevHar5
Galaxy
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Sorry you're having so many problems. Maybe check Device Care, care report, and see if an app is crashing that's leading to the issue as a suggestion.
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BMcBain92
Cosmic Ray
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Just did, let's see if this fixes the issues! I'll comment if I get another restart
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BMcBain92
Cosmic Ray
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No luck, phone just restarted!
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