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Original topic:

Samsung wallet in demo-mode

(Topic created: Wednesday)
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calicocal622
Asteroid
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I literally just got into the beta program and updated but for some reason now my samsung pay is in demo mode and keeps crashing and I don't know to get it out of it. Has this happen to any other beta testers?
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6 Replies
Youu
Honored Contributor
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Some times wallet doesn't work during beta
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calicocal622
Asteroid
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I hadn't noticed it til this update, is it usual short or long time for them to fix it?
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Usually during a beta it's not certified firmware. Due to security reasons it just doesn't work sometimes
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missmotta
Sun
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I have to use Google wallet during beta testing...
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Youu
Honored Contributor
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You could also try force stopping, clear cache on the app, and you might need to clear the data of the app risking not it to work during beta
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USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for sharing your feedback.

To help us investigate further, please submit an Error Report through the Samsung Members app immediately after reproducing the problem:

1. Open Samsung Members → One UI Beta Program → Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure “Send system log data” is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue.

We apologize for any inconvenience and appreciate your support in helping us improve the Beta experience.

Best regards,
One UI Beta Team

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