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Original topic:

Screen shuts off randomly

(Topic created: 10-13-2021 10:09 AM)
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mikem12572
Halo
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My screen will shut off randomly. Even if I am scrolling through a web page it will randomly go shut off and go to lockscreen
4 Replies
user751201tmO21
Honored Contributor
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So, it's not rebooting, but backing out to the Lock Screen?
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Twistedview
Constellation
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I have the same issue.
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mikem12572
Halo
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Correct. Goes to lock screen
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USBetaModerator
Beta Moderator
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Hello @mikem12572  @Twistedview ,

Thank you for your feedback. If you havenā€™t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

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