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Original topic:

Secure Folder

(Topic created: 08-11-2023 09:05 AM)
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lalexg231
Constellation
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Can't log into the secure folder
8 Replies
Grayo
Comet
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Like you cant put the password in or is it saying its wrong?
Sir3lit
Asteroid
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I do not have this issue, alot of other people have posted that they can't access it anymore
userwLZVGPjDoe
Asteroid
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Same here. Will not let me finish entering my pin. It cuts me off at 8 characters and says it's wrong when my pin has many more characters.
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userSjcoTFFRfB
Asteroid
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You have to reset your pin to one that is equal to or less than 6 digits
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B1Gxyz
Cosmic Ray
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How do you reset it? I don't see any options but enter the pin
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Rydah
Planetary Samsung Care Ambassador
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What I did was reset the secure folder password and good to go now

Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
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coopjs
Cosmic Ray
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Not applicable unless user opted to link secure folder to their Samsung account
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USBetaModerator2
Beta Moderator
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Hello,

Thank you for your feedback.

We are currently investigating this issue and will post an update soon.

We appreciate your contribution to the Beta Program.

Regards,

One UI Beta Team

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