Re: Secure Folder - Samsung Community

lalexg231 · ‎08-11-2023

Can't log into the secure folder

Grayo · ‎08-11-2023

Like you cant put the password in or is it saying its wrong?

Sir3lit · ‎08-11-2023

I do not have this issue, alot of other people have posted that they can't access it anymore

userwLZVGPjDoe · ‎08-11-2023

Same here. Will not let me finish entering my pin. It cuts me off at 8 characters and says it's wrong when my pin has many more characters.

userSjcoTFFRfB · ‎08-11-2023

You have to reset your pin to one that is equal to or less than 6 digits

B1Gxyz · ‎08-11-2023

How do you reset it? I don't see any options but enter the pin

Rydah · ‎08-11-2023

What I did was reset the secure folder password and good to go now

Best regards,
Rydah

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coopjs · ‎08-11-2023

Not applicable unless user opted to link secure folder to their Samsung account

USBetaModerator2 · ‎08-14-2023

Hello,

Thank you for your feedback.

We are currently investigating this issue and will post an update soon.

We appreciate your contribution to the Beta Program.

Regards,

One UI Beta Team

Secure Folder