Secure folder

[lovesamsungultra]

Is anyone having issues opening secure folder?

It doesn't log me in even after entering the correct PIN

[Rob_lvbarstarzz]

Same I had to follow the prompt to reset and had to use a 4 number pin code

[USBetaModerator2]

Hello,
Thank you for your feedback.

We are aware of this issue and are working for a resolution.  In the meantime, please reset your PIN to a 4 digit code.  If the issue is not resolved after that, please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

[lovesamsungultra]

I dont have the option to reset the password. Maybe it is because I restarted my mobile

[Betamonke]

I'm in the same predicament

[user1e6PKuiIAE]

Same here. Locked out

[blaze-ryder]

Same here, no option to reset it

[mr-afro]

How do we reset the pin?

[userXd60PMNyq8]

Can we please get a response here? There is no option to reset the PIN for me and many others. We are completely locked out of Secure Folder and unable to access our data. And there is no way to back it up with Smart Switch because we can't unlock it. We need a response and fix to this please.

[user1e6PKuiIAE]

Has this been fixed in the new beta? I have the same issues as everyone else. Downloaded beta 2 and I got locked out immediately for 4 hours. I didn't even get to try a pin. Can't reset or anything as of right now