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Original topic:

Sim not installed warning

(Topic created: 10-16-2023 10:54 AM)
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TransparentCell
Cosmic Ray
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I am on Google Fi and I have been noticing ever since the beta I keep getting a warning saying my SIM is not installed I haven't moved the phone or done anything with the phone. Sometimes it kicks back on no problem but sometimes I have to restart my phone. It is very inconvenient. I've only noticed this after upgrading to the beta but it took about a week on the beta for it to start happening. 


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USBetaModerator2
Beta Moderator
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Hello,
Thank you for your feedback.

Please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

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TransparentCell
Cosmic Ray
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Will do.

Update it has been happening while my phone is just sitting around like on a table so not being jostled loose. Unfortunately today my wife desperately need to get in touch with me for an emergency and lo and behold it was sitting on my desk at work and the sim was disconnected. So I never got her call or her text. I'm going to try to report it as I am assuming it will happen again today cuz it's happening many times in a day and once I report it I'll have to roll back the beta. As I cannot risk losing complete communication.
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TransparentCell
Cosmic Ray
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Update. After reverting back to ui 5.1 my SIM card issue stayed. I have ordered a new SIM from Google Fi and re joined the beta to see if it changes. I hope it is not the phone.
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