cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 
JUMP TO SOLUTION Solved

Original topic:

UI 6 is continuously rebooting

(Topic created: 07-03-2024 05:37 PM)
466 Views
user4p1C0TsPIG
Asteroid
Options
Discussions

I Installed UI6 betwa on my watch 6 classic

The watch keeps rebooting

 I upgraded the watch manager 6 to Beta version

However, I was not offered the beta version for the health app.

Now the smart watch classic keeps rebooting continuously

Help please

4 Replies
RTL
Cosmic Ray
Options
Discussions

I am having the same issue.

Rtwright68
Asteroid
Options
Discussions

Having the same issue.  I thought the latest update fixed the boot loop.  Bummer. 

Solution
Options
Discussions

You have to reset the Watch and it will stop rebooting. Hope you made a backup.

USBetaModerator3
Beta Moderator
Options
Discussions

Hello @user4p1C0TsPIG ,
Thank you for your feedback.

To help us better understand this issue, please submit an error report through the Samsung Members or Galaxy Wearable app on your device:

Galaxy Wearable Beta app> Contact us > Error reports

Please try below steps to reset your device and proceed with the Beta software:

Note: Before you reset the device, please send a report to us, as it will help us analyze the issue more in depth.  (Phone > Galaxy Wearable app > Contact us > Error Report)

[Steps]

1. Hold down both buttons on watch until you see the watch resets and then shows the Samsung logo with "Rebooting...".
2. Click the Home & Back buttons twice repeatedly while screen is on "Samsung-Rebooting...". 
3. From the text menus, click the Home button (will scroll down) until you see "Recovery menu". 
4. Long press on the Home button until the menu changes to Recovery screen. 
5. Use the back button to scroll down to Factory reset. (Do not click Home Botton, as it will be "Select" option instead of scrolling down from step3)
6. Click the Home button to select Factory reset.
7. Use the back button to select yes > Click the Home button to activate it.

We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

0 Likes