cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

Original topic:

Watch 6 stil not displaying heart rate and resopiatory rate

(Topic created: a week ago)
288 Views
userGZkbuqzf5f
Asteroid
Options
Discussions

Installed latest beta softeware on watch 6 and still missing heart rate and respiratory rate when viewed on watch. Data is on phone.

0 Likes
12 Replies
USBetaModerator3
Beta Moderator
Options
Discussions

@userGZkbuqzf5f 

During the Beta program, please install Beta software (instead of official Google Play Store via Samsung Members Beta notification panel), as different versions (yes Google Play Store has official version which includes stable patch) have different compatibility (you may delete the Beta Samsung Health/Galaxy Manager app after Beta program).  

 

Your current software version is the latest (ZXJ2), yet corresponding Galaxy Manager / Samsung Health app versions may not be on the latest šŸ™‚ 

Watch Manager version can also be verified via Beta notification panel (in Samsung Members) as below screenshot:

Screenshot_20241015_114606_Samsung Members.jpgScreenshot_20241015_114641_Samsung Members.jpgScreenshot_20241015_114701_Samsung Members.jpgScreenshot_20241015_114718_Galaxy Store.jpgScreenshot_20241015_114735_Galaxy Store.jpgScreenshot_20241015_114757_Galaxy Store.jpgScreenshot_20241015_114830_Galaxy Store.jpg

0 Likes
userGZkbuqzf5f
Asteroid
Options
Discussions

Installed ZXJ5  still not displayed on watch

software  ZXJ5

Manager 751

Wearable 1361

0 Likes
usermkctxa3xCZ
Cosmic Ray
Options
Discussions

Using beta links I am told no updates available.  How can I force install of latest beta software on my watch 5? Thanks for the prompt reply and analysis of where my problem lies.

0 Likes