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06-14-2024 10:39 AM in
DiscussionsI wore my watch to sleep yesterday. This morning I put it on the charger and got ready for work. After I got ready I wore the watch and noticed last few hours the download icon shows with a constant wifi icon in the notification shade showing it was connected. I figured the system was doing something in the background but its been like this last few hours and the battery has been taking a hit. I tried rebooting the watch and going into the recovery to clear cache but the issue seems to be persisting.
I don't know if others have come across this issue yet. I'm not downloading any apps from the playstore. When I click the download icon in the screenshot it doesn't do anything so I cannot tell what it is.
Also reported via Wearble app
Solved! Go to Solution.
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06-14-2024 11:53 AM in
DiscussionsOkay I found the issue.
It was Google Play Store. Checked my battery settings and it was only One UI Home Watch and Google Play Store. I force closed Google Play Store from the App List and the icon went away.
I reopened Google Play Store on the watch and the icon came back. I went back into the App List and deleted cache and data for Google Play Store and reopened and the icon went away and hasn't come back since.
Hope this helps anyone who faces a similar issue.
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08-11-2024 12:14 PM in
DiscussionsThank you for a simple fix to a really annoying problem
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06-14-2024 01:36 PM in
DiscussionsHello @escenkay ,
Thank you for your feedback and reporting the issue via Wearable app.
During beta program, the software is not yet certified by Google, and therefore certain apps will not work as intended. We apologize for the inconvenience and will post a notice once it becomes certified by Google. You may try again at that time.
We appreciate your contribution to the Beta Program.
Regards,
One UI Beta Team
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06-14-2024 05:20 PM in
DiscussionsI wonder if this is contributing to the poor battery life I am seeing. I do not have the ongoing download icon though.
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06-14-2024 06:23 PM in
DiscussionsSorry to hear that. What is showing in your battery usage?
Wearable App->Watch Settings->Battery
Would start there and look for apps that may be contributing to your battery usage. You can't delete app cache or data from the Wearable app and it can only be done on the watch so if you identify something that you think may be affecting the battery I would suggest finding it on your Watch and clearing the app cache and data.
After doing this I suggest clearing cache through the recovery as well for good measure. Reboot it and then charge it up and see if that helps. There are some videos on Youtube that will show how to access the recovery partition on the watch. Just be careful not to accidentally factory reset it (although if you do you should have a smartswitch backup).
For my specific issue, it was Google Play Store keeping a constant wifi connecting and draining the battery. After I cleared the cache and data, cleared cache via recovery, I charged it back to 100% and in 6 hours I am down to 86%, which is really good for me.
Its beta firmware so it is expected to have bugs, I'm just one of those people that likes to tinker and try the latest software 🙂
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06-14-2024 06:29 PM (Last edited 06-14-2024 06:29 PM ) in
Discussions
Yeah nothing is really standing out as draining the battery as noted by the battery page in the Wear app. I will try another cache wipe through the recovery settings.
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06-14-2024 06:33 PM in
DiscussionsIf all else fails then a factory reset, although pretty sure you've done that after updating to the beta right?
Don't know what apps you have installed but if factory resetting maybe try to restore it from backup without the apps. Give it a charge and see if you continue to have abnormal drain and then install apps back one by one. Tedious but I find this is usually to best way to find any rogue apps.
Also pretty general but after any major os updates the settling period is a few days so battery won't be at it's best.
Good luck~