Original topic:

"One UI beta features aren't available" error in Members app

(Topic created: 01-18-2022 01:26 PM)
userZ82FjQQ2Js
Asteroid
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Hi, having an issue with the beta.  I have an unlocked S20 Ultra 5G on Mint, signed up and downloaded successfully.  However, the Samsung Members app is giving me the following error..."One UI beta features aren't available because your service provider has changed." So I can't access the forums or alerts related to the beta.  I have not switched providers.  Can someone help, please? Thanks. 
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userZ82FjQQ2Js
Asteroid
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Can someone reply to this, please? Assistance is needed

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USBetaModerator
Beta Moderator
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Hello @userZ82FjQQ2Js ,

Please DM us your service provider software version from settings -> about phone -> software information. 

Regards
One UI Beta Team

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userZ82FjQQ2Js
Asteroid
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Thank you. I have DM'd you the information.

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