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Original topic:

trouble with syncing samsjung health to watch

(Topic created: 10-12-2021 03:18 PM)
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haileyyyy
Asteroid
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I have been having trouble connecting and syncing my Samsung watch to my Samsung health. any ideas? I have reset my qatch and deleted and re-download the app. 
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KeithMnemonic
Cosmic Ray
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What version of the watch do you have? There was some issue mentioned I thought about disconnecting. Let me see if I can find it
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KeithMnemonic
Cosmic Ray
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The note was about the watch disconnecting and not about Samsung health. I had a Watch 3 and Watch 4 classic all syncing correctly.
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haileyyyy
Asteroid
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I have a galaxy watch active
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USBetaModerator
Beta Moderator
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Hello @haileyyyy  ,

Thank you for your feedback. If you havenā€™t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

 

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