cancel
Showing results for 
Search instead for 
Did you mean: 
JUMP TO SOLUTION Solved

Original topic:

unable to set up Samsung Pay

(Topic created: a week ago)
124 Views
senwebtek
Cosmic Ray
Options
Discussions

Every time I try to set up Samsung Pay from either the watch or Galaxy Wearabe app on my phone I get the following error message: 'Samsung Pay will reset because it was reset on your watch'. I've tried restarting my watch and my phone to no avail. This happend after I updated the OneUi 6 beta software to versionR910XXU1ZXG3. Galaxy Watch 5 Samsung Pay error.png

0 Likes
3 Replies
Chef31684
Red Giant
Options
Discussions

That's correct. After updating the beta app. You will need to re-add your cards

0 Likes
senwebtek
Cosmic Ray
Options
Discussions

It won't even let me re-add the cards. When I get to the screen to 'add a card' the app gives me the error message referenced in the screenshot of my original post and the app closes.

0 Likes
Solution
USBetaModerator3
Beta Moderator
Options
Discussions

Hello @senwebtek

Thank you for your feedback on Samsung Wallet.

As @Chef31684 mentioned, payment apps (Samsung Wallet, Google Pay..) are not supported during Beta due to security concerns (certificates not official and to protect any leakage of your personal information), thus your payment app may be mal functioning on watch.

You may only use your card using your phone NFC instead of watch wallet app until the official version is released. 

We apologize for the inconvenience you are experiencing.

 

Regards,

One UI Beta Team