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Original topic:

Audio playback stuttering

(Topic created: 08-25-2022 02:10 PM)
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Rydah
Samsung Care Ambassador
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Hey all.

Does anyone seem to have issues with audio playback after checking home security cameras? Since beta 1, when I check my Google Nest doorbell or my Wyze cameras (two different apps), my audio starts stuttering/skipping until I force close either app. I had a friend confirm he has the same issue. 

Anyone else? I'm already on Beta 2 and still experiencing this issue.

Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
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I'm on beta 2. I never experienced any audio issues.
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Rydah
Samsung Care Ambassador
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Do you use any home security cameras though? I mentioned that in my post. When the home camera apps are closed, audio is fine.

Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
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Dhawk1202
Comet
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With my Nest cameras this had always been the case. Choppy audio for years.
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Sveney
Cosmic Ray
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Nice catch. I thought it related to my new pixel buds. But yes I just replicated it. I will submit another bug report with this updated info.
Rydah
Samsung Care Ambassador
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Thanks for confirming. I was hoping it wasn't hardware related lol 😂

Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
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USBetaModerator
Beta Moderator
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Hello,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

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Rydah
Samsung Care Ambassador
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Unfortunately, the issue persists even after a cache wipe. It happens with multiple apps that offer two way voice over Data talking. I've submitted an official report with logs and a video showing what happens.

Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
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HopSaSam
Astronaut
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Any news on this? I'm having the same issue with my S22 Ultra, since I added a Google Nest Doorbell.

 

 
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