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Original topic:

Beta feedback bug patch.

(Topic created: 03-02-2026 01:13 PM)
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angelg4
Sun
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I heard that many people were unable to send beta feedback after the update (Beta 6). 

The beta moderators have not communicated with us, if this problem will ever be fixed. And this is required to help Samsung fix issues in the beta software. This should have been fixed immediately. 



16 Replies
MrBobKing
Galaxy
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You would think they would send out an immediate fix.
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PAHelper
Sun
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The process worked second time as first time I hadn't restarted after delete.
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PAHelper
Sun
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Well it lasted a day and now not working again today.
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BJ2018
Cosmic Ray
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I cleared the cache and data, uninstalled and reinstalled the Samsung member app, then the feedback worked. Thank you all for the suggestions.
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dave1977nj
Galaxy
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Tried all the steps to fix this but it's still not working
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Sveney
Galaxy
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I'm in the same boat. Lol
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USBetaModerator3
Beta Moderator
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Hello,

Thank you for your patience and for reporting this issue.

We are aware that some Beta users running the latest version of Samsung Members (v5.7.00.8) on unlocked devices may encounter a pop-up message stating “you need to download and install the beta software”, which prevents Beta feedback from being submitted.

The relevant team has identified the issue, and a Samsung Members hotfix update is planned to be released within this week to resolve it.

We appreciate your understanding and continued participation in the One UI Beta Program. Your feedback is extremely valuable in helping improve the overall experience.

Regards,
One UI Beta Team

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