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Original topic:

Camera not working

(Topic created: 08-17-2023 03:38 PM)
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seape82651
Cosmic Ray
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Why won't the camera work after the beta update
3 Replies
dja2k
Galaxy
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Mine works perfectly fine on Beta 1. Have you tried cleaning cache and fix apps with Recovery Mode (Volume Up + Power Button) on phone startup?
Betamonke
Comet
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When you see these bugs, please submit a bug report so Samsung can Investigate the issue properly. Steps below. Make sure to include any relevant screenshots or screen recordings.

- To report bugs or errors in the Beta software, select "Beta feedback > Error reports" in the Samsung Members app.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
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USBetaModerator2
Beta Moderator
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Hello,

Hello,

Thank you for your feedback.

Please check the suggestion posted by @dja2k .  After clearing camera app cacche and rebooting the device, if the issue still persists, please use the latest Samsung Members app to submit an error report (Samusng Members > One UI Beta Program > Beta Feedback > Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community > Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,

One UI Beta Team

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