Can't access beta program

[MavD]

I had to move from Visible/Verizon to T-Mobile and I can't access the beta program to leave it. I've seen on other forums that my account can be updated to have T-Mobile so I can access it, but support hasn't quite understood what I'm trying to ask and just keeps telling me to go into the beta program. 

[Kingspider13777]

One UI 4 has been released. Go check for updates, and it should be there. Once updated, you then be removed from the beta automatically.

[MavD]

Alas, doesn't look like it's reached me yet. I check a few times a day haha

[Kingspider13777]

Ok! Are you on the Samsung S21 or ZFlip or ZFold?

[MavD]

S21 Ultra

[Kingspider13777]

Ok! The update has been released on that phone, but you have to wait for your carrier to send you the update. Have a nice day!

[user365170tdJ15]

The other responders have no idea what you've requested.

So let me summarize and then respond.

You were with carrier A and joined the beta.

You switched to carrier B and still on the beta program, and you're hoping to move on to the official version / release and access the beta forum , etc ?

Correct ??

If yes, you need a moderator to switch your profile to the new carrier.

[MavD]

Yep, that's exactly it.

[techgeek48]

Can a moderator help me?

[user365170tdJ15]

For whatever reason, moderators are NOT responding here or in the beta forum. ..