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Original topic:

Can't access beta program

(Topic created: 11-27-2021 09:03 PM)
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MavD
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I had to move from Visible/Verizon to T-Mobile and I can't access the beta program to leave it. I've seen on other forums that my account can be updated to have T-Mobile so I can access it, but support hasn't quite understood what I'm trying to ask and just keeps telling me to go into the beta program. 
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Kingspider13777
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One UI 4 has been released. Go check for updates, and it should be there. Once updated, you then be removed from the beta automatically.
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MavD
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Alas, doesn't look like it's reached me yet. I check a few times a day haha
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Kingspider13777
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Ok! Are you on the Samsung S21 or ZFlip or ZFold?
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MavD
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S21 Ultra
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Kingspider13777
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Ok! The update has been released on that phone, but you have to wait for your carrier to send you the update. Have a nice day!