cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

Original topic:

Can't access beta program

(Topic created: 11-27-2021 03:01 PM)
1950 Views
MavD
Asteroid
Options
Questions
I had to move from Visible/Verizon to T-Mobile and I can't access the beta program to leave it. I've seen on other forums that my account can be updated to have T-Mobile so I can access it, but support hasn't quite understood what I'm trying to ask and just keeps telling me to go into the beta program. 
11 Replies
Kingspider13777
Asteroid
Options
Questions
One UI 4 has been released. Go check for updates, and it should be there. Once updated, you then be removed from the beta automatically.
0 Likes
MavD
Asteroid
Options
Questions
Alas, doesn't look like it's reached me yet. I check a few times a day haha
0 Likes
Kingspider13777
Asteroid
Options
Questions
Ok! Are you on the Samsung S21 or ZFlip or ZFold?
0 Likes
MavD
Asteroid
Options
Questions
S21 Ultra
0 Likes
Kingspider13777
Asteroid
Options
Questions
Ok! The update has been released on that phone, but you have to wait for your carrier to send you the update. Have a nice day!
user365170tdJ15
Honored Contributor
Options
Questions
The other responders have no idea what you've requested.

So let me summarize and then respond.

You were with carrier A and joined the beta.

You switched to carrier B and still on the beta program, and you're hoping to move on to the official version / release and access the beta forum , etc ?

Correct ??

If yes, you need a moderator to switch your profile to the new carrier.
0 Likes
MavD
Asteroid
Options
Questions
Yep, that's exactly it.
0 Likes
techgeek48
Asteroid
Options
Questions
Can a moderator help me?
0 Likes
user365170tdJ15
Honored Contributor
Options
Questions
For whatever reason, moderators are NOT responding here or in the beta forum. ..
0 Likes