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Original topic:

Diagnostics!

(Topic created: 07-07-2025 12:41 PM)
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Robin621k
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Correct me if I am wrong, in the Diagnostic test there should be a test for USB devices, it is not there. I can't connect either a USB thumb drive or connect to my computer. 

I have an appointment tomorrow at Ubreakit to get my phone looked at. I can't back up my phone, I have a back up from 3 weeks ago. Please tell me I can have the port replaced without a factory reset.
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Youu
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It seems like there's only one for the USB cable for charging1751233993977.jpg
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Robin621k
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Ugh there use to be one for USB devices.
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Youu
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I guess even back in 2023 it wasn't there either1751237961144.jpg
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Skyfoxmarine
Galaxy
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Weird, it was there when I ran the diagnostic test a few months ago ๐Ÿค”.
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Robin621k
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Me too!
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USBetaModerator3
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Hello,

Thank you very much for your feedback.

We kindly ask you to submit an error report through the Samsung Members app for USB devices' diagnostic test as this may be the new conceptual design for the One UI 8. 

We appreciate your participation and continued support of One UI.

Regards,
One UI Beta Team

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