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Original topic:

Failure to update Watch 5 Pro

(Topic created: 05-06-2024 05:33 AM)
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userWwI1MY97JG
Constellation
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Does anybody have any suggestions on how to get the software update? Each time I've tried it fails even after restarting both my phone and my watch for the beta

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userWwI1MY97JG
Constellation
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I figured it out. I had to disable Wi-Fi on my phone to get it to actually update the watch. Seems like a bug.

Feemailgamer
Constellation
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1 yr later this just worked for me  It said to go to a service center and I'd rather not 😂  but turning wifi off worked ty

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USBetaModerator2
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Hello ,
Thank you for your feedback.

Please submit an error report  through the Samsung Members or Galaxy Wearable app on your device:

- To provide feedback or to report bugs or errors in the Beta software, select "Contact us > Error reports" in the Galaxy Wearable app.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

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