Why is the finger print reader not so sensitive that I cannot use a glass protector on my s 21 I have to use this crappy plastic skin it jus isn't good looking and it just feels nasty when you scroll but it does work good I prefer a glass one maybe we can look into this for your awesome consumers that buy your products
I noticed that I had to use a rubber liquid applied screen protector just so my phone could read the fingerprint correctly. I've tried every glass one it either slightly works or it doesn't. It's really up to the type of person you are to use what.
Please try the suggestions made by @RobXbalboa . If the issue persists, please send us an error report. We apologize for the inconvenience and appreciate your contribution to the beta program.
