Issues with Watch Ultra Update

[crackerjacksnr]

Hi, i have an unlocked galaxy watch ultra, my phone is however tmobile, on samsung members it let me register for the beta program, however my watch keeps saying up to date, even after restarting both phone and watch and clearing cache for samsung members and watch ultra manager, and clearing the cache partition on the watch itself. Is this intended, you have to hsve an active tmobile esim on the watch, like i said it let me register and I hsve tmobile on my phone, which has let me get previous betas. I was wondering if this was just staggered rollout or if this was intended, and if an unlocked beta would be coming soon? Thanks!

[Jwiederman]

I am sure it's just a staggered roll out...I have Google Fi on my watch and phone which are unlocked models joined the beta and still no download yet

[crackerjacksnr]

And it let you register? I have a watch ultra which supposedly is tmobile only

[Be006]

Still waiting for the update and I have a unlocked galaxy s25 and unlocked galaxy watch ultra. It let me join the beta just no update yet

[Carljohnson52]

I have the same unlocked watch on T-Mobile and I didn't have any issues

[Be006]

Did the update download for you?

[crackerjacksnr]

I dont have a e sim active on the watch though

[Dcn_Pat]

Unlocked phone & watch ultra. T-Mobile esim on both. Downloads were available immediately after I joined the beta.

[Thegenius]

Same here

[USBetaModerator3]

Hello,

Thank you for participating in the One UI Watch Beta program.

We’ve noticed several inquiries regarding not receiving the Beta software update. Please note the following important eligibility criteria:

LTE Models (Watch with Mobile Network)
To receive the Beta update, your Watch must have an active T-Mobile LTE plan.
If the SIM is not activated or the device is not currently using T-Mobile’s mobile network, the software update will not be delivered.

Bluetooth (Watch BT models, not just BT paired with Phone) Models
Bluetooth-only models are not affected and will receive the Beta software update as usual. No SIM or mobile plan is required.

If you’ve enrolled in the Beta but haven’t received the update yet, please ensure your Watch meets the conditions above.

We appreciate your feedback and participation.

Regards,
One UI Beta Team