I have an issue with the shortcuts going away after I power off or restart the device. Like when it dies or freezes and I restart it the shortcuts go away. I use it mostly for a flashlight so its not that big a deal but it sucks cuz Im used to it from the old ui
My shortcuts are still there. Are you using a 3rd party app like Good Lock or similar? Have you done a factory reset to rule out any bugs left over from One UI 6 or previous Betas? A fresh install will determine if it's a Samsung problem or individual user's phones.
I do soft resets all the time and my shortcuts never go away. I clear caches from the Recovery screen and upon reboot they are there.
To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device:
1. Open Samsung Members. 2. Navigate to One UI Beta Program > Beta Feedback. 3. Attach any relevant screenshots (if possible). 4. Ensure "Send system log data" is checked, then submit the report.
Important: Please submit the report within 15 minutes of reproducing the issue for accurate log data collection.
We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.
