Original topic:

One ui 4.0 for unlocked devices please

(Topic created: 11-24-2021 05:27 AM)
Miller21
Astronaut
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Excuse me, when the unlocked devices will get one ui 4.0? One of our purposes of buying directly to Samsung were to receive updates as soon as possible, this is the first time unlocked are left behind 
11 Replies
LongHiker
Epic Samsung Care Ambassador
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@Miller21 This depends on the carrier. Samsung releases the build to the carriers. Each carrier:

  • creates a locked version with their customizations
  • takes the unlocked version and adds their network parameters

Then each carrier does their own testing of these builds to ensure that the build doesn't take down their cellular network OR cause massive unwanted calls to customer service. 

Each carrier can test locked and unlocked versions separately. 

After each carrier is happy with their own testing, they will release the accepted build(s) to devices on their network. Sometimes a carrier finds something unacceptable in a build and decides not to push that build out to their network. 

Each carrier has their own timeframe for each of these steps. 

TL;DR Contact your carrier and ask them for an ETA on when they are releasing the unlocked build. 

Miller21
Astronaut
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I bought my phone with no carrier, I bought it directly in samsung.com as full paid unlocked, I bought it like this specifically for not having to wait the carriers to update, that's why I'm asking when people like my to buy directly to Samsung are receiving the update
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LongHiker
Epic Samsung Care Ambassador
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@Miller21 Understand and my devices are unlocked bought straight from Samsung. The reality is, we still depend on a carrier for service. That carrier wants to ensure that updates are going to bork their network. Therefore the carrier is the final gate to delivering the unlocked software to the devices. 

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notforhire
Red Giant
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I purchased directly from Samsung, too. I am still on the beta4 waiting for the final, just like you. I'll add one thing to what LongHiker said. AS A RULE, unlocked phones get the monthly security patches first and OS upgrades last, for the reasons mentioned above.
userjvNFMLefSq
Cosmic Ray
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I had imported galaxy S21 ultra (unlocked) from USA to India .Before updating to One UI4 everything was working fine but on 26.11.2021 I, got an android 12 based One UI 4.O stable update after updating everthing messed up and I have started facing following issues:-

1.VoLTE feature has been  removed and now I am unable to make and receive phone calls and sms on "Jio network network career" (which purely worked on VoLTE) before update this Jio sim was working flawlesly in my phone..I cant port my sim to other network operator because I have recharged my sim in advance for next one year.

2. Wifi calling feature has been removed

3. Battery started draining very fast . 25% battery drained  overnight when phone was on standby mode not in use even when mobile data ,wifi, bluetooth, NFC, hotspot Syn, Location, wifi scanning, Bluetooth scanning  all services were off. Same no of  applications installed as before update.. before update there was just 4-5% battery drain with the same settings.

4. 120Hz no more  works within the apps like facebook, instagram , gallery,  you tube etc.120htz works only as long as we touches the screen , as soon as we remove finger from screen it goes back to 60 htz ..its very annoying . there is nothing difference  between 60hz and 120hz refresh rate.



I have done all troblshooting steps demonstrated by samsung  care ( reset network settings ,reset all settings in general management  and even done factory reset) but nothings works. This is not a hardware issue . This is because of bugs in One UI 4.O. One UI 3 was 100 times better than this.Please push an OTA update to fix thease issues. Even many more users facing the same issues I had seen on samsung community.

I bought this phone by spending so much money but my all money has been wasted .. Please Push an UPDATE TO FIX THESE ISSUE as soon as possible as I bought this by trusting Samsung (USA).

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Lask69
Asteroid
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I'm with TMO&paid cash for my S21 so when I met their restrictions they unlocked mine.. Anyhow I got my upgrade yesterday.. I suggest when you do get your upgrade within the next few days.. Make sure to run your labs.. Or as they are called now Good Guardians.
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MeerModi
Astronaut
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Is it possible that a network porvider just never gives the one UI 4.0 update? Just curious 😂
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LongHiker
Epic Samsung Care Ambassador
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@MeerModi "Is it possible that a network porvider just never gives the one UI 4.0 update? "

Of course it is possible but not likely. If a carrier finds something completely unusable they will push back to the cell phone manufacturer for patched version with a fix. 

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Betamonke
Galaxy
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Beta Community moderator said likely today or tomorrow for unlocked U1 models for carriers that haven't gotten it.