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10-15-2021 03:33 PM in
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10-15-2021 03:35 PM (Last edited 10-15-2021 03:36 PM ) in
QuestionsHowever, they were complaining about the Proximity test found in Members and Device Care - it always showed as failed, yet in real life (use) it worked fine.
Test it in Device Care
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10-22-2021 03:46 AM in
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10-18-2021 08:35 AM in
QuestionsHello @satinpit420 ,
As @user751201tmO21 mentioned please run diagnostics from settings -> Battery and Device Care -> Diagnostics -> Proximity recognition. Please make sure you cover and remove obstacle to the sensor for proper diagnostics.
If diagnostic fails, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.
Regards,
One UI Beta Team
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10-22-2021 03:47 AM in
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