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Original topic:

Samsung internet

(Topic created: 11-08-2021 05:30 PM)
user6inQKz1TLG
Constellation
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Samsung internet freezes when reading msn.  Is there a fix for this?  Also having more than usual batter drain and slower overall speed opening web pages.  Is this a common problem?
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4 Replies
user149533at39
Honored Contributor
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You're noticing battery drain while web surfing?

Do a Force Stop and Clear Cache and Clear Data for Samsung Internet
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user734264fo532
Honored Contributor
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If you haven't yet done this, do so... should help the phone overall

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Press and hold Side key until you see Power Off - select it to power off the phone.

Now, off to the Maintenance (Recovery) screen:

Press and HOLD the Volume Up key, and while holding, press and HOLD the Side key.

When the Samsung splash screen appears, release both keys. Within a few seconds, you'll see the Maintenance screen, with a number of menu options.

Use the Volume Down key to highlight Wipe Cache Partition. Press Side key, select "Yes".

Now, Use Volume key to highlight "Repair Apps" (should be last menu option). Use Side key to select it.

The phone will automagically restart. Let the phone settle down for a couple of minutes.
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DJSTORMX
Halo
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There's also samsung internet beta
USBetaModerator
Beta Moderator
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Hello @user6inQKz1TLG ,

Thank you for your feedback. If you haven’t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

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