Junior81
Asteroid
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‎08-20-2023 11:57 AM in
Questions
On secure folder I have a 6 digit pin and it only let's me enter 4 digits. It will give me a incorrect pin message but I wasn't done entering the pin due to it is 6 digits. So the app is only getting 4 digits.
Has anyone found a solution for this?
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4 Replies
Betamonke
Comet
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‎08-20-2023 12:13 PM in
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Not yet. I see the same issue
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coopjs
Cosmic Ray
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‎08-20-2023 01:53 PM in
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Samsung has said they are working on identifying and fixing the issue... But secure folder is relatively critical within some Knox MDM configurations - and it's concerning that they haven't released an update to fix this so far. I'm assuming that if it wasn't a quick fix, it may not be recoverable..
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Pablomx2
Galaxy
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‎08-20-2023 03:58 PM in
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Reset the pin using your Samsung account and do either 4 digits or pattern for now
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USBetaModerator 2
Beta Moderator
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‎08-21-2023 12:57 PM in
QuestionsHello,
Thank you for your feedback.
We are aware of this issue and are working to resolve it soon.
In the meantime, other users have reported resetting the PIN to 4 digits fixes hte issue.
We apolologize for the inconvenience and appreciate your contribution to the Beta Program.
Regards,
One UI Beta Team
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