cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Secure Folder

(Topic created: 09-15-2021 02:29 PM)
950 Views
Options
Questions
I currently have the T-Mobile Galaxy S21 Ultra and I'm running the beta 12 and the only problem I'm currently having is I can't access SECURE Folder. It crashes. The only way I can access the content in SECURE Folder is through settings. I provided a picture.  I have spoken to others who have the Beta and they do not have that issue with Secure Folder. What are my options that do not require losing any data?


image



4 Replies
userH0NQVWzNEo
Cosmic Ray
Options
Questions
Hey, I reported the same issue. I master reset the phone and it works now. Not sure if you want to go through the trouble but tha did it for me.
0 Likes
Options
Questions
I was thinking about it but I would lose everything I currently have in there. And I can't get in to save any of it. I'll wait for them to fix it I guess.
0 Likes
Options
Questions
Have you cleared your cache. My secure folder works fine
0 Likes
USBetaModerator
Beta Moderator
Options
Questions

Hello @ツNyMikey74力 ,

This is a known issue and we are working on a resolution

Regards,
One UI Beta Team

0 Likes