Successfully rolled back, but unable to get back on the stable update channel

[pypy]

I've unenrolled and downgraded successfully.

However, if I try to do a software update, it still looks like I'm in the beta channel.

If I go back to the enrollment page to try to re-enroll, I get an error that I'm already enrolled. However, there is no longer a withdraw option.

I believe there is a change needed in the backend to get me off the beta channel. I need to get on the stable channel to continue to receive security updates as my company requires my phone remain in security compliance at all times.

Tagging @USBetaModerator2 to help out here.

Thank you.

[dsrtlawman]

Just for clarification, I shouldn't withdraw from beta until I downgrade using SS on my computer, correct?

[OBA]

You have to withdraw first

[neilth]

Why would you folks with critical work requirements for your phones, ever join a software beta program? This has to be a violation of whatever you agreed to with your employer.

[OBA]

There is a learning aspect that comes with it. So, I think they should join too.

[USBetaModerator2]

Hello,

We have sent you a private message.  Please provide the requested information so we can help you accordingly.

Regards,

One UI Beta Team

[pypy · Accepted solution]

Update: In case anyone else is in a similar boat -- I DM'd USBetaModerator2 and they removed my account / phone from the beta database manually (thank you!), so this is resolved now. I did not have to do another factory reset (although I did have to wipe the phone initially to downgrade from beta to stable before I posted this issue here).