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Original topic:

The back key stop working

(Topic created: 10-24-2021 07:15 AM)
jeromebt
Cosmic Ray
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On 2nd beta After the phone is on for a  while at least 1 day the back key is not working. 
8 Replies
CalderCay
Honored Contributor
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Samsung Keyboard?

If yes, you should try Google GBoard ... if for nothing else, it may inadvertently fix thing when you [eventually] switch back to S.Keyboard
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CalderCay
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Another thought ...

(phone) Settings > Apps

Tap on three-bars to the right of "Your apps".

Tap, "Show system apps", then Ok

Tap on Samsung Keyboard

Tap Force Stop, lower right

Tap Storage, Clear Cache, if available.

Exit out ... now, try again
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Focr06
Nebula
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It happened to me last night! Even the keyboard wouldn't come up
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coffee1978
Cosmic Ray
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I assume you mean the back key in the navigation bar, not the backspace key in the keyboard?

I repeatedly experience the navigation back not working across various apps (including Google and Samsung apps). It is annoying and I hope they fix it.

BTW, this would be independent of the keyboard in use since the keyboard does not manage navigation.
jeromebt
Cosmic Ray
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Correct I am talking about the back key navigation, the only way I found to fix was a restart .
coffee1978
Cosmic Ray
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Same here. I hope they fix in the next beta drop.
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USBetaModerator
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Hello @jeromebt ,

Thank you for your feedback. If you experience this issue again, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

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jeromebt
Cosmic Ray
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Hi the samsung app is the latest edition already
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