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Original topic:

Touch not registering

(Topic created: Thursday)
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AlejandroEst
Cosmic Ray
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After downloading the 3rd one ui 8.5 beta, the touch screen stopped registering my touches ex: me scrolling on a social media app then it stops scrolling even though I keep swiping. Don't know if this is a screen protector issue or if it's a bug in the software beta. 

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USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for sharing your feedback.

To help us investigate further, please submit an Error Report through the Samsung Members app immediately after reproducing the problem:

1. Open Samsung Members โ†’ One UI Beta Program โ†’ Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure โ€œSend system log dataโ€ is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue.

We apologize for any inconvenience and appreciate your support in helping us improve the Beta experience.

Best regards,
One UI Beta Team