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Original topic:

Unable to leave One UI 5 Beta program. Getting "One UI Beta features aren't available...."

(Topic created: 09-09-2022 09:13 AM)
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hiss
Asteroid
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Getting "One UI features aren't available because your service provider has changed" error when trying to unenroll through the Members app. Any suggestions? I bought this phone phone from someone who had previously had it enrolled in the Beta program.

 

 

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Yamialex224
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Well they need to contact a beta mod and have the device unrolled
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notforhire
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harry6000
Cosmic Ray
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If u can get the person that u bought it from to put their Sim card back in just long enough to unregister from beta it will do the trick. You will need the Sim card that was in phone at the time it was registered on beta.
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hiss
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Thanks for the reply. Is that the only way? Will it factory reset my phone? If I just stay on the beta, will it eventually just give me the stable release as an update?

 

 

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Graywolfman
Cosmic Ray
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If you unenroll, you then plug the phone into your PC, open up the PC version of Smart Switch. Be sure to back up your phone since downgrading requires a factory reset.

If you keep the beta, the official release will show as a regular software update when it comes out, though usually a bit smaller than if you weren't in the Beta (1 GB for participants, 3 GB for non-participants on average... In my experience)
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USBetaModerator2
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Hello,

Please send us your IMEI and your Samsung account email address via private message.  We can deregister your device from the Beta program.

Thank you!

Regards,

One UI Beta Team

 

 

 

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hiss
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Thanks for the reply, I have sent you a message.

 

 

 

 

 

 

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