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Original topic:

"Something went wrong" when trying to convert to e-sim

(Topic created: 09-21-2021 07:24 AM)
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User495
Cosmic Ray
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"Contact your service provider for more information.
Error code: 1:0"
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2 Replies
never-reven
Nebula
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Known Issue
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USBetaModerator
Beta Moderator
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Hello @User495 ,

Thank you for your feedback. If you havenā€™t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

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