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Original topic:

Keyboard issues

(Topic created: 09-14-2021 08:11 AM)
GoTTiE
Asteroid
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I am unable to use the keyboard. I am not able to type. It keeps shutting down. It doesn't even bring up the keyboard PERIOD. So I had to switch over to the Gboard in order to type. Anyone else come across this issue?
4 Replies
userZHUWeIN2mP
Asteroid
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Not me.
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chaks
Galaxy
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Samsung keyboard is working fine here.
userGqG3NLeNbO
Asteroid
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Clear cache & data for Samsung keyboard. Worked for me.
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USBetaModerator
Beta Moderator
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Hello @GoTTiE ,

We apologize for inconvenience caused by not being able to use Samsung Keyboard. Please try suggestion from @userGqG3NLeNbO to clear data and cache of Samsung Keyboard app. If that doesn't resolve issue, we request you to capture issue with Samsung keyboard and then switch to Gboard to send us error report from the Samsung members app -> Beta Feedback -> Error Reports. A video recording along with logs would be extremely helpful in this scenario.

Regards
One Ui Beta Team