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Original topic:

Phone sometimes getting hot

(Topic created: 11-01-2021 10:21 AM)
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d4raxx
Cosmic Ray
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‎10-29-2021 03:10 PM (Last edited ‎10-29-2021 03:11 PM ) in 

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Is there a way that Samsung can fix the s21+ to stop getting hot almost all the time????
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SuperOvni
Supernova
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‎10-29-2021 07:53 PM in 

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Weird because my experience with the camera it has always been that the phone heats up and the S21Ultra has been the most.
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USBetaModerator
Beta Moderator
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‎11-01-2021 10:21 AM in 

Suggestions

Hello @d4raxx ,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

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