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85” 4K TV FIRE HAZARD UN85AU8000FXZC only over one year old

(Topic created: 09-12-2023 07:53 AM)
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guoniwu
Astronaut
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4K, 8K and Other TVs

My TV just a litte bit over onbe year. it suddently screen black out and bottom is over heat.

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Samsung_Moderator
Community Manager
Community Manager
Options
4K, 8K and Other TVs

Hello! Thank you for reaching out! I hope everything is okay, and we would like to get this looked into. Please feel free to send any of the moderators a private message with the information below. Or if you prefer you can also call in directly at 1 (800) 726-7864 to get to someone as soon as you can. 

 

Place of purchase:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:     
Email address: 

Full model number:

Full serial number: 

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2 Replies
guoniwu
Astronaut
Options
4K, 8K and Other TVs

 

My  85 TV sunddently black out  and bottom is over heat.

 

 

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
4K, 8K and Other TVs

Hello! Thank you for reaching out! I hope everything is okay, and we would like to get this looked into. Please feel free to send any of the moderators a private message with the information below. Or if you prefer you can also call in directly at 1 (800) 726-7864 to get to someone as soon as you can. 

 

Place of purchase:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:     
Email address: 

Full model number:

Full serial number: 

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Reply