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Cracked Diffuser Plate - Need part

(Topic created: 02-08-2023 11:33 AM)
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madcourier
Astronaut
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4K, 8K and Other TVs

The diffuser plate in my UE50 has several cracks in it due to overheating led strip. Ive been looking to try and purchase a replacement plate but cannot find any information where to purchase. Any help would be appreciated.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Samsung_Moderator
Community Manager
Community Manager
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4K, 8K and Other TVs

Hello, and Welcome to the Community! Most all parts for US products can be found on our parts' website at http://www.samsungparts.com. However, based on the information you provided, it looks like you may have purchased the television in the UK.  Our community would have very limited information on international devices and models. I would recommend reaching out to a support team in your area to obtain information on where replacement parts could be purchased in your region. 

 

 

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Samsung_Moderator
Community Manager
Community Manager
Options
4K, 8K and Other TVs

Hello, and Welcome to the Community! Most all parts for US products can be found on our parts' website at http://www.samsungparts.com. However, based on the information you provided, it looks like you may have purchased the television in the UK.  Our community would have very limited information on international devices and models. I would recommend reaching out to a support team in your area to obtain information on where replacement parts could be purchased in your region. 

 

 
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