I purchased a UN65J8500 3 years ago and just recently, within the last 2 months, I started noticing what looks to be light spots shinning through the panel. These light spots are especially noticeable on solid colors.
I've posted a couple of images of what it looks like:
Is this something that I can fix or is this panel not worth saving?
Any suggestions would be greatly appreciated.
Solved! Go to Solution.
Hello, if you are experiencing the symptoms above confirm the following:
Is the unit pulled into a surge protector?
Make sure that the unit is up to date.
Does this happen on all sources?
Test the HDMI Cable:
Navigate to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test,
If the test says the cable is bad, replace the cable.
Have you tried to test with a different external device?
-The final thing to rule out is the external device you're using. Try connecting a different device, or using a different source port. If you were unable to test the cable in the previous step, then try swapping the cable, too.
-If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working, and troubleshoot or replace it.
If you are able to, Navigate to Settings > Support > Self Diagnosis > Picture Test, and then follow the on-screen directions.
**If the above troubleshooting steps didn't help you the unit will require service. If you're out of warranty please use the following link to locate an authorized servicer in your area: HTTP://www.samsung.com/us/support/service/location If your unit is in warranty please send a moderator a price message using the following link or by visiting any mod's profile. We're happy to set this up for you--> http://bit.ly/33ipYnO
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I am having this issue also. Not just the bleeding but dark spots on the edge and overheating in the same edge area. I've researched and read all about the bleeding, dark spots and overheating melting the frames including the class action suit that should take care all of this. How do I go about getting the process going so you folks can repair this.
Im having this exact same issue. Just started about a month ago. The main thing im concerned about is how hot the back of my tv is getting. Its not blistering hot but a little uncomfotable to the touch. From the reviews ive read it sounds like this is a known issue that samsung wont admit to and gets resolved about 50% of the time. Paying $2000 for a tv 3 years ago id expect it to last a little longer. Anyone had any luck?
I am also having the light bleed issue on a un65js8500. It started a few months ago and seems to be hot on the edges where the bleeding is occurring. Any solutions to help resolve this?