JUMP TO SOLUTION Solved

Original topic:

UN65KS8000FXZA has white light bleeding across bottom and corners of screen

(Topic created: 05-04-2020 06:01 PM)
userZm2s4fEwYt
Constellation
Options
4K, 8K and Other TVs

I purchased this tv new at the time and the past few months the two bottom corners and certain spots across the bottom it has started bleeding white light. I know its out of warranty but this tv shouldnt be having these types of issues so soon. Any help would be appreciated

1 Solution


Accepted Solutions
Solution
SamsungTam
Samsung Moderator
Samsung Moderator
Options
4K, 8K and Other TVs

I apologize for the inconvenience this has caused. Can you send me a private message with pictures of the light bleeding? http://bit.ly/2tCGnGK  also, does it appear on all sources? Does it occur during the picture test?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

View solution in context

0 Likes
Reply
4 Replies
Solution
SamsungTam
Samsung Moderator
Samsung Moderator
Options
4K, 8K and Other TVs

I apologize for the inconvenience this has caused. Can you send me a private message with pictures of the light bleeding? http://bit.ly/2tCGnGK  also, does it appear on all sources? Does it occur during the picture test?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

View solution in context

0 Likes
Reply
Raf1
Cosmic Ray
Options
4K, 8K and Other TVs

Mine started doing the same exact thing.  Had it since new.  It's covers the upper and lower part of the screen and at this point is very visable. 

userxnm3kPhkgh
Astronaut
Options
4K, 8K and Other TVs

Hello.  I have the tv UN55JS8500 and I am having bleeding issues as well.   I am from Canada

0 Likes
Reply
SamsungTam
Samsung Moderator
Samsung Moderator
Options
4K, 8K and Other TVs

Thank you so much for reaching out! This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry  Thanks!

 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

0 Likes
Reply